Our  FAQ

Most Asked Questions

How Long Do Deliveries Take?

Depending on the amount of orders and where are drivers are, it varies. However, most orders take 30min-2hrs.

The best way to find out is simply by messaging your dispatcher at (951) 934-0558

If you stick to the timetable and scope defined in our flat rate proposal, we can guarantee that the price we quote will be the price we charge. We make changes to the design or even functionality.

At Joint Society, we are happy to help you schedule a delivery 24 hours in advance to fit your schedule.*

(*Based on availability of time slots)

What kind of ID is required?

You’ll need a government issued ID (driver’s license, passport, etc.) proving that you are over 21 years old. If you are under the age of 21 but over 18 years old, you will need to provide a valid medical recommendation.

If your address on your ID does not match the delivery address, we may ask you to submit a selfie photo with your ID next to your face.

How Much Can I Buy?

Your daily purchase limit is actually determined by the state.

If you have a MMIC card or a medical recommendation from a doctor you can purchase up to 8 ounces (192g) of flower.

If you are a recreational customer who is 21 years of age or older then you may purchase up to 1 ounce (28g) per day.

What taxes are Included In The Sale of The Product?

Excise Tax of 15%

CA Sales Tax of 8.5% is added to all orders

Are There Delivery Fees Or Minimums?

Yes. We have a required minimum amount of $50 with FREE DELIVERY!

Can You Deliver To A Hotel?

Yes, but we will ask you to meet our driver in front of the lobby upon arrival.

What Forms Of Payment Are Available?

We accept cash and mobile payment options for a $3.00 fee (venmo, etc.)

We offer mobile payments as a convenience to our customers whenever we can. We do not always have options on which application if available.

How Can I Place My Order?

You have options! We want to make sure that we always operate with a human touch. That’s why we want to give you options on how to shop with us:

Option 1 – Order Online! Just click on Menu up above, shop around, and follow the prompts for check out when you are ready. All we will ask for is:

  1. FULL NAME so we know who you are

  2. Photo of your government ID (Also your medical card if you are a medical patient)

  3. Phone number so we can text you your order status and call you when we get there

  4. Email so we can send you an order receipt

Option 2 – Call Us! We understand ordering online may be difficult for some. 

(951) 934-0558

It is never a burden for our team at Joint Society to help you find the right product and price point you are looking for. Don’t hesitate to ask your dispatcher questions or their recommendations.


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